Blog

I was in a meeting last week with one of our partner accounts where the topic of Software Defined Networks (SDN) arose. “I keep hearing about SDN but I’m not sure what I need it for” were his comments. I know this is a view many in the industry share, so I wanted to write…
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We’ve been teasing it for a little while now, so I am delighted to confirm the BRAND NEW Stream Networks portal is open and ready for business! With our portal you can now: – Receive quotes for Cloud and Connectivity in an instant! – Check what options are available to your customer in seconds. – Build…
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Stream Networks are proud to  launch an updated and fresh Customer Portal. We wanted to make the lives of our Customers easier. We wanted them to be able to quote easier, to effortlessly place orders and to track these orders at any time from any place. We wanted advanced functionality without compromising usability. If we…
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We are a big proponent of practicing what you preach. That is why we christened our partnership with award-winning Unified Communications designer, developer and manufacturer SpliceCom by installing one of their next generation phone systems into our Newbury Headquarters. This means whenever you call into us, it will be using our StreamCloud Hosted PBX. We’ll…
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There is no other word for it, 2016 was a GREAT year for the Stream Networks Support Team. It is all well and good a company saying they pride themselves in Customer Service, but here at Stream Networks, delivering great customer service is a business priority. The Headlines 5,696 Total Incoming Calls 2 Calls Dropped…
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Stream Networks are proud to offer businesses a UK leading Telephony technology to ensure their Telephone systems are future-proof. The newest addition to our StreamCom portfolio features a range of SIP converters that are able to convert expensive and soon to be obsolete ISDN services to next generation SIP services. StreamCom SIP converters are available…
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This time last year, we predicted how 2016 would shape up. They might not have been the boldest predictions in history, but that doesn’t take away from what looks to be a good success rate – judge for yourself! This year, we asked the question again, what trends should we be aware of for the…
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­­The year is only a week old and we’ve already seen a report published by industry watchdog Ofcom detailing satisfaction levels of Small and Medium sized Businesses with their Communication services. The full report (all 195 pages) can be found here  – however, we thought we’d save you some time and analyse some of the…
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Stream Networks will be operating under normal business hours over the 2016/17 Festive Period. Our phones will be manned with staff only too happy to spread the festive cheer and help with any queries you may have. The only days we’ll be out of the office will be Bank Holidays, but we’ll still be supporting…
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If you have had your service cut off by Firenet, 186k or Fast.co.uk today we can help! Here at Stream Networks we pay all our bills so can help you get back online in no time. We are offering free migrations to all customers affected by this issue! We deliver on our promises!!! Please call…
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First Go to control panel – network and internet – network connections. Right click on the NIC card in question – properties – IPV4 – properties – .advanced – add You will see from the image above I have added in a .25 on to this server…. Once you have added the additional IP on…
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First Step Click on server manager – tools – Internet Information Services Manager Click in the server (not site) and in the middle pain scroll down until you find Server Certificates double click on the server certificates and then on the next page in the far right hand action pain click on create certificate request…
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The Stream Networks Technical Team work night and day without much recognition. They only hear from customers when something goes wrong and they’ll often have to deliver updates of bad news before being able to deliver the good news. Outside of dealing with customers, they are busy monitoring networks, reciting IP addresses like its second…
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When I meet someone new, or I’m talking to my friends about what it is I do for a job, I will always have a split second pause before deciding how much detail to give them. This pause is to give me time to decide to what extent I detail what Cloud Computing is. See,…
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One of the most common support queries we receive is customers complaining about a lack of speed on their internet. A common theme between these complaints – user devices connected over WiFi. Whilst Wifi is a wonderful thing and is something that we all depend on in everyday life, it is not the most business…
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