Unified Communications Service
Our Unified Communications as a Service portfolio delivers the complete suite of business communications, collaboration tools and apps to ensure your business can communicate effectively with customers, suppliers and employees.
Modern-day business communications are built around enabling widespread workforces to communicate effectively in real-time across a multitude of communications platforms and business applications in order to optimise workflows.
Using a combination of voice, instant messaging, video conferencing and audio conferencing technologies, Stream provides scalable UCaaS solutions that can be easily tailored to the unique business needs of any organisation ensuring we are the only service provider for all communication requirements.
Why is UCaaS the right solution for my business?
Enhanced User Experience
The C in UCaaS is what the service is built on – communication. Each business has unique communication needs, and every user within those businesses also have specific needs. Combinations of voice calls, emails, SMS, instant messages and file sharing are required to communicate and stay on top of a heavy workload.
Solutions for every business size
Whether you’re a small business owner who has to wear a multitude of decision making hats, an established SMB/SME or a large enterprise operating contact centers, our UCaaS solutions have been built with scalability in mind which means we are the UCaaS provider for you. We offer cost-effective platforms that allow for efficient communication.
Increased efficiency and Productivity
UCaaS opens up new levels of efficiency and productivity to all businesses. It provides all the communications tools required to streamline important business processes and workflows, enhance customer experience and ensure business escalate business continuity procedures.
Unified Communications Service
Portfolio
HOSTED TELEPHONY
Connect to our Cloud Telephony platform for crystal clear calls, enterprise functionality and cost savings against standard line rental and phone calls.
READ MORESD-WAN
With Stream SD-WAN you can securely connect your corporate network and remote users to hybrid multi-cloud environments, Unified Communication platforms and SaaS applications while providing application aware routing to ensure applications deliver a guaranteed Quality of Experience to users.
READ MORESIP TRUNKS
Our SIP trunk service allows business to reduce telephony costs and implement unified communication systems on-premises with ease.
READ MOREUCaaS Features & Benefits
Integrations
Our carefully selected UCaaS platforms present a wide range of API integration opportunities to seamlessly slot into your business. Integrations include Google and Microsoft software, and leading CRM packages such as Salesforce and Hubspot.
Ultrasecure
Stream is committed to providing our customers with the ultimate in secure communications. As with all of our Cloud services, all data is stored in ultra-secure data centers and features ISO and PCI DSS compliance.
Business Phone System
All of our UCaaS platforms give you the functionality expected with enterprise-grade communications including voicemail, auto-attendant, DDI, call routing, call recording, contact centre wallboards and softphone mobile applications. Ideal for those looking for all the functionality of desk phones across any device.
On The Go
With our UC platforms built hosted in the Cloud, your employees and end users are empowered with an agile, robust and most importantly; mobile system that they can take with them anywhere they go – a far cry from the days of on-premise systems. Our UC platforms provide real-time communication whether employees or remote working.
Flexible, Pay-as-you-go pricing
The key benefit to “as a service” platforms – flexible billing ensuring you only have to pay for what you need. With no requirement for on-site servers or PBX’s, there are minimal upfront capital expenditure costs.
Businss Continuity
Ensure your business can function from anywhere, no matter the weather without any single point of failure! We also have our excellent customer support service if you should ever have any questions.
Our UCaaS partners
Stream partner with a range of world and UK leading UCaaS and UCC providers to ensure our customers can choose the perfect unified communications solution for their needs. These include:
ZOOM
Our partnership with Zoom enables us to provide UK businesses with their video-first, unified communications platform. The range of services includes Zoom Meetings, Phone, Rooms, Webinars and also a range of devices such as headsets and meeting-room hardware, perfect for web conferencing and video calls.
MICROSOFT
As a Microsoft partner, Stream has a full range of Microsoft Applications and packages available to UK businesses. Featuring Microsoft Teams, Direct Routing & Microsoft365, Stream is the perfect partner for all Microsft business needs.
DIRECT ROUTING FOR MICROSOFT TEAMS
Stream’s Voice-Stream Direct Routing for Microsoft Teams delivers free inclusive calls and enhanced call features from call routing, and auto attendants to call recording and contact centre features.
RINGCENTRAL
Ringcentral is a trusted Unified-Communications provider whose all-in-one solution helps businesses keep productivity high and costs low. The system empowers employees to communicate from anywhere, on any device, including mobile devices, using top of the range cloud technologies.
VOICE EXPRESS
Voice Express – The IP Phone system for small businesses. By December 2025, traditional phone lines will be phased out. Businesses of every size will need to find a new way to connect. Voice Express uses VoIP (Voice over IP) technology enabling you to make and take calls over a broadband line while keeping your existing analogue phones.
Unified Communications FAQ
How does Unified Communications as a Service work?
In short, Unified Communications as a Service combines internet-based phone and messaging into a full-featured communications platform. Organizations use UCaaS to give employees access to collaboration tools from anywhere.
What are the 3 main components of unified communications?
There are three main components of a UC suite, regardless of the underlying technology: Voice Calling, Messaging, and Web Conferencing.The majority of business telephone systems come with standard features including voicemail, call transferring and three way calling.
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Contact us
To speak to a Unified Communications/UC solutions expert please complete our contact form or call 01635 884170