Stream - The digital backbone to your business
There is no other word for it, 2016 was a GREAT year for the Stream Networks Support Team. It is all well and good a company saying they pride themselves in Customer Service, but here at Stream Networks, delivering great customer service is a business priority. The Headlines 5,696 Total Incoming Calls 2 Calls Dropped…
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Stream Networks are proud to offer businesses a UK leading Telephony technology to ensure their Telephone systems are future-proof. The newest addition to our StreamCom portfolio features a range of SIP converters that are able to convert expensive and soon to be obsolete ISDN services to next generation SIP services. StreamCom SIP converters are available…
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This time last year, we predicted how 2016 would shape up. They might not have been the boldest predictions in history, but that doesn’t take away from what looks to be a good success rate – judge for yourself! This year, we asked the question again, what trends should we be aware of for the…
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The year is only a week old and we’ve already seen a report published by industry watchdog Ofcom detailing satisfaction levels of Small and Medium sized Businesses with their Communication services. The full report (all 195 pages) can be found here – however, we thought we’d save you some time and analyse some of the…
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Stream Networks will be operating under normal business hours over the 2016/17 Festive Period. Our phones will be manned with staff only too happy to spread the festive cheer and help with any queries you may have. The only days we’ll be out of the office will be Bank Holidays, but we’ll still be supporting…
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If you have had your service cut off by Firenet, 186k or Fast.co.uk today we can help! Here at Stream Networks we pay all our bills so can help you get back online in no time. We are offering free migrations to all customers affected by this issue! We deliver on our promises!!! Please call…
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The Stream Networks Technical Team work night and day without much recognition. They only hear from customers when something goes wrong and they’ll often have to deliver updates of bad news before being able to deliver the good news. Outside of dealing with customers, they are busy monitoring networks, reciting IP addresses like its second…
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When I meet someone new, or I’m talking to my friends about what it is I do for a job, I will always have a split second pause before deciding how much detail to give them. This pause is to give me time to decide to what extent I detail what Cloud Computing is. See,…
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One of the most common support queries we receive is customers complaining about a lack of speed on their internet. A common theme between these complaints – user devices connected over WiFi. Whilst Wifi is a wonderful thing and is something that we all depend on in everyday life, it is not the most business…
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Now the dust is (slowly) starting to settle down on the UK public’s decision to exit the European Union, we wanted to determine if there were any positive effects that it could have on the UK Cloud Industry. Consistent monthly billing Since Brexit occurred, the British Pound to American Dollar conversion ate has nosedived, meaning…
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Stream Networks are delighted to announce we have been awarded G-Cloud 8 supplier status with our services available on the Digital Marketplace from Monday 1st August 2016. Public Sector organisations now have quicker access to our highly resilient Cloud Services. We have been successful with all 3 services that were submitted for consideration in both…
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It has not been a good couple of days the Telecommunications world. Customers have been left outraged, ISP’s left helpless and everybody left in the dark. On both Wednesday 20th July and Thursday 21st July national infrastructure provider BT suffered two (TWO!!!) nationwide outages that affected thousands of customers. The official word from BT is…
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With over 50 guests in attendance and a Hospitality Box overlooking the finishing line, the Stream Networks Customer Day 2016 can only be defined as a roaring success. There was a vibrant and bubbly atmosphere throughout (which wasn’t just down to the spicy samosas!) with everyone taking the opportunity of a day out of the…
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High Availability Cloud Upgrade Due to continued demand for Stream Networks high availability cloud and virtual datacentre infrastructure, we are pleased to announce we have completed another upgrade to our core. This upgrade has involved the implementation of another VMWare HA cluster in to our London datacentre network. The upgrade includes over 100TB of replicated…
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Stream Networks are delighted to announce that we are offering automatic repayments on Fibre Ethernet SLA’s. We are so confident in our Next Generation Network that we are supporting it with an industry leading Service Level Agreement. That’s right, we will automatically pay compensation on all Fibre Ethernet circuits without the need for any claims.…
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